1. Pay Online or Pay by Phone using our Automated System Call 1-800-470-1529                     Beginning September 1, 2021 ALL Online & Phone Payment Convience Fees Will Be WAIVED                  We strive to work with our members in any way that we can, if you have experienced a financial hardship due to the current COVID-19 pandemic please call our office to discuss available options.                               

Russellville Office - 256-332-2730
Red Bay Office - 256-356-4413

Pay Your Bill Online

Pay Your Bill
Online

Report An Electric Outage

Report An
Electric Outage

Report Downed Power Lines

Report Downed
Power Lines

Start/Stop/Transfer Utilities Service Request

Start/Stop/Transfer Utilities
Service Request

Update Customer Information

Update Customer
Information

Announcements

Franklin Electric has contracted Jackson Line Clearing to maintain right of way.

Currently crews will be working east of highway 43 in the Bethsadia, Mountain Star, Newburg, Oak Grove, Tharptown and Waco service areas of Franklin Electric.

For questions or concerns please call (256) 332-2730