Russellville: 256-332-2730 | Red Bay: 256-356-4413 
Mon – Fri: 7:30AM – 4PM
Reliable Local Power & Exceptional Service
Serving Russellville, Red Bay, & Surrounding Areas
Quick Access to Essential Services
- Managing your electric service has never been easier. Whether you’re setting up new service, reporting a problem, or keeping your account details up to date, Franklin Electric Cooperative makes it simple and convenient.
Start or Stop Service
Request new service or disconnect with ease.
Create an online account to manage payments or view your electric bill anytime.
Report an Issue
From outages to safety concerns, let us know so we can respond quickly.
Change My Info
Update your name, address, or contact details to stay connected.
Manage Your Power, Anytime!
Pay bills online, view electric bills and payment history, receive important alerts, and more account management options.
Stay Informed
- Stay connected with the latest news, updates, and community announcements from Franklin Electric Cooperative. From outage alerts and safety reminders to cooperative events and educational resources, we keep you informed so you can plan ahead and stay safe. Check back often for important notices and opportunities to get involved in your cooperative.
Announcements
Maintenance Quick Tips
- Dust Your Alarms: While changing batteries, use a vacuum attachment to gently remove dust from smoke alarm vents to prevent false triggers.
- Check the Date: Smoke alarms typically expire after 10 years, and CO detectors after 5-7 years. Check the manufacture date on the back of each unit.
- Flashlight Care: Store flashlights with batteries removed or with a plastic tab between them if they won’t be used for a long time to prevent corrosion.
Calendar of Events
Latest News
Check our News page for the latest updates, service awards, and cooperative initiatives.
Resources
Explore Resources like “Right of Way Information,” “Safety Tips,” and “Standard Operating Procedures.”
Want to start service?
Have questions about rates, outages, or safety? Reach out today!
Know What’s Below. Call Before You Dig.
It’s Free & It’s the Law
Before you begin any work, including construction, you should always check your local and state laws, regulations, and guidelines, as well as federal standards. The Code of Alabama requires all persons, including homeowners, responsible for digging, excavating, or blasting must provide at least two business days advance notice to the owners of any underground facilities in the area.
*The two working days notice does not include the day of the notification request.
Notification to Franklin Electric Cooperative can be made by calling 811 from anywhere in Alabama or 800-292-8525 from outside of the state of Alabama. Your request can also be made online by visiting the Homeowner Locate Request Portal.
You will be asked to provide necessary information pertaining to your project and location.
For more information on Alabama 811, visit their website www.al811.com
“The 811 Logo is a registered trademark of the Common Ground Alliance.”