Report an Issue

Report An Electric Outage

If you are experiencing a power outage:

Check all breakers
Verify that you have an electric meter

Call FEC Russellville Office: 256-332-273
*After Hours: 256-332-8820

Call FEC Red Bay Office: 256-356-4413
*After Hours: 256-356-4455

Report Downed Power Lines

IF YOU SEE A DOWNED POWER LINE PLEASE NOTIFY US IMMEDIATLEY

Call FEC Russellville Office: 256-332-2730
*After Hours: 256-332-8820

Call FEC Red Bay Office: 256-356-4413
*After Hours: 256-356-4455

warning

Downed power lines can be deadly.
ALWAYS assume a downed power line is live and avoid going near it or anything in contact with it.
Downed power lines can energize the ground up to 35 feet away.
NEVER drive over downed power lines or through water that is in contact with them.
NEVER try to move a downed power line.
If your car comes in contact with a downed power line while you are inside, stay in the car.
Do not touch any part of the car’s frame or any other metal. Use a cell phone or honk your horn to summon help.
Allow only rescue personnel to approach the car.

Planned Maintenance Announcements

Please call FEC or fill in the form to the right to verify that we have a current phone number on file so that we can contact you in case of planned power outage or maintenance in your area.

Report Other Issue

Call FEC Russellville Office: 256-332-2730
*After Hours: 256-332-8820

Call FEC Red Bay Office: 256-356-4413
*After Hours: 256-356-4455
To report any issue that you may be experiencing.

Change My Phone Number, Mailing Address, or Email:

Full name

Middle name

Last name

Email Address

Phone

Alternate Phone

Service Address The Address where you are receiving service for this account

Address Line 2

City

State

Zip Code

New Mailing Address

Only fill in this area if you have a change of mailing address where you receive your bills and notifications:

Address Line 1

Address Line 2

City

State

Zip Code

After you submit the form an employee from AECI office will contact you for verification.