Customer Services

Must Be Done In-Person!

YOU WILL NEED TO BRING:

• Driver’s License or Photo ID
• Social Security Card
• Property Address
• Mailing Address (if different)
• Completed and signed Application - download below or pickup in office
• Property Owners: Proof of ownership of property
• Lease/Renters: Signed Rental Verification Form – Download below. MUST be completed by the owner or agent as well as the renter prior to coming in.
• Required membership fees and deposits (see payment methods accepted)

FORMS:

Must Be Done In-Person!

YOU WILL NEED TO BRING:

• Driver’s License or Photo ID
• Social Security Card
• New and Old Property Addresses
• Mailing Address (if different)
• Property Owners: Proof of ownership of property
• Lease/Renters: Signed Rental Verification Form – Download below. MUST be completed by the owner or agent as well as the renter prior to coming in.
• Required membership fees and deposits

FORMS:

To stop service please call or come by any office.

Update Contact Information
Please call one of our locations in order to update the telephone or mailing address on your account, doing so will ensure we have your current information up to date in our files.
Please make certain that we have a current phone number on file so that we can contact you in case of a planned outage or maintenance in your area.

Name Change
Name changes (also known as and account transfer) must be done in person at a FEC office and can only be done in cases of death, marriage, or divorce. You will need to provide the appropriate proof (death certificate, marriage certificate, divorce decree) in order for us to change the name on your account. Please visit one of our offices below:

We can notify you in the case of planned maintenance or service disruptions in your area. In order to sign up for our Automated Notification System, please call or come by one of our locations: