Russellville: 256-332-2730 | Red Bay: 256-356-4413 
Mon – Fri: 7:30AM – 4PM
Report an Issue
Report An Electric Outage
If you are experiencing a power outage:
- Check all breakers
- Verify that you have an electric meter
Report Downed Power Lines
IF YOU SEE A DOWNED POWER LINE PLEASE NOTIFY US IMMEDIATELY
IMPORTANT INFORMATION FOR YOU
- Downed power lines can be deadly.
- ALWAYS assume a downed power line is live and avoid going near it or anything in contact with it.
- Downed power lines can energize the ground up to 35 feet away.
- NEVER drive over downed power lines or through water that is in contact with them.
- NEVER try to move a downed power line.
- If your car comes in contact with a downed power line while you are inside, stay in the car.
- Do not touch any part of the car’s frame or any other metal. Use a cell phone or honk your horn to summon help.
- Allow only rescue personnel to approach the car.
Report Other Issues
Contact us to report any issue that you may be experiencing.